RETURNS

Returns are accepted only under the following conditions: 

The return must be received by Christopher Coy within 10 days after you receive the merchandise.

After 10 days from the date you receive the merchandise the sale is final and the merchandise can not be returned.

The returned item must have its original sales receipt, shoe box and packing materials.

The returned item must be unworn and in new condition.

*Please try on footwear on a soft surface that will not damage leather outsole*

You are responsible for all return shipping costs. Orders may be returned using any shipping method of your choice – we recommend using a traceable and insured service.

Please email our customer service team at info@christophercoycollection.com to request an authorization number for your return. For all exchanges a refund will be credited to your account, and you must place a new order for the desired item.  Refunds or credit will be issued within a week of receiving returned items.